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Please Read: Ticket Application Process Changes - Autumn International and Six Nations Tickets Information

Please Read: Ticket Application Process Changes - Autumn International and Six Nations Tickets Information

Mark Gibbings13 Aug 2018 - 19:32
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https://www.lochaberrfc.co.uk/

Important update regarding ticketing requests for Club Members from Scottish Rugby

As a result of a recent review by Scottish Rugby (SRU) into how match tickets for home Internationals are applied for and fulfilled, the SRU have introduced improvements to streamline the process for Club Ticket Secretaries and the ticketing team at BT Murrayfield.

In order to apply for international match tickets, you must now have a ticketing account with Scottish Rugby. We understand that many of you already do, however, if you don’t and need to set one up or require assistance, instructions can be found below. Alternatively call the Scottish Rugby ticket office for assistance.

These changes take affect for the current round of applications for Autumn International tickets. We will update you with details about how to apply for Six Nations 2019 tickets when we know more from Scottish Rugby.

Note: You will be advised by your club ticket secretary if your application has been successful.

Quick notes:

1. You still request and apply for tickets using the application form below and sending it to Donald Young (President and Club Secretary) by Friday 31st August;
2. The Club/ Donald will inform you if you have been successful;
3. Tickets will be fulfilled by Scottish Rugby via your online account so you MUST have an signed up for an online account when applying for tickets, otherwise your request may not be processed correctly.
Note: If you have any questions please call the Scottish Rugby Ticket Office on 0131 346 5160 (Monday – Friday 10am-4pm) in the first instance.

The SRU have provided the following guidance to the Club Committee and our Members:

WHY DO YOU NEED A TICKETING ACCOUNT?

* Scottish Rugby will predominately fulfil ticket orders by email. ‘Ticket Fast’, print-at-home technology is available to the SRU and like many other event organisers we are exploring ways to digitise our fulfilment and minimise our paper trail.

* Not only does this greatly assist the SRU when dealing with lost tickets (as they can be printed by spectators again), we can deal directly with fans if they require to upgrade from a concessionary ticket to an adult.

WHAT ARE THE BENEFITS?

* We can support Ticket Secretaries with ticketing enquiries or issues as we will know where you are sitting and what combination of tickets you have.

* Ticket Secretaries will no longer have the arduous task of keeping a note of tickets issued or allocating tickets as our software will do this.

* We have provided Clubs with the appropriate application templates to allow for consistency across the clubs when ordering.

* Club members will set up their own accounts, submit their own details and consent.

* Your safety and security – operating in this way allows Scottish Rugby to know the lead purchaser of the tickets in circulation. We issue thousands of tickets to clubs and it is in everyone’s best interest that the lead purchasers can be linked to the seats they have purchased tickets for.

* International ticket orders are still managed by your Club Ticket Secretary – simply complete Application A (available from your Ticket Secretary) and return it to them by the deadline.

* Having an eticketing account provides you with easy access to purchase tickets for other selected Scottish Rugby events and generate commission for your club.

* In the event you miss your club order deadline for Scotland Internationals, having an online account enables you to join a waiting list via your ticket secretary and benefit from access to a pre-sale before tickets are released to the public (availability dependant).

* Remember to use this link https://www.eticketing.co.uk/scottishrugby/?advcode=Lochaber if you are ever buying directly via the Scottish Rugby eticketing site outside of club applications. If you aren’t sure what this is – speak to your ticket secretary or visit scottishrugby.org. This enables you to generate commission for your club.

WHAT EMAILS WILL I RECEIVE?

At the point of setting up your account you can decide what information you wish to receive from Scottish Rugby. You can also change this at any point.

* If you have an email address on your account, you will receive essential match day information regarding the match(es) you have purchased for. If you do not wish to receive these emails simply follow the unsubscribe links on the first email you receive. However, we strongly recommend that you don’t unsubscribe from these emails sent in advance of each matchday, as they carry important match day information.

ALREADY HAVE A TICKETING ACCOUNT?

To complete ‘Application A – AT Members Application Form’ all you require is your Client Reference Number. Simply log into your account by visiting scottishrugbytickets.com Your Client Reference number can be found by selecting ‘My Account’ at the top right of the browser window. The client reference number is in brackets as illustrated. FORGOTTEN YOUR LOG IN DETAILS? Contact us and we will provide you with your client reference number and assist you with re-setting your password.

NEW TO USING THE SCOTTISH RUGBY ONLINE TICKET CENTRE?

Visit scottishrugbytickets.com and click on ‘Register’.

Complete the fields as required, ensuring you read the Privacy Policy and complete registration process in full.

Take a note of your Client Reference Number as you will require this to order tickets through your club.

Simply obtain ‘Application A – AT Members Application’ from your club ticket secretary and return it to them by the deadline they advise.

DON’T HAVE AN EMAIL ADDRESS? CALL US TO REGISTER

Call us on 0131 346 5160, Monday – Friday, 10am-4pm.

We will set up your ticketing account and provide you with a Client Reference number so you can continue to apply for Scotland International match tickets through your club.

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